Question 1

Privacy Policy

Accepted Answer

In compliance with current data protection regulations, dtscreativo.es, hereinafter referred to as dtscreativo, informs you about the processing of personal data collected to enable you to exercise your legitimate rights.

The User will be responsible for the accuracy of the provided data. dtscreativo reserves the right to exclude from registered services any user who has provided false data, without prejudice to any other actions that may proceed under the law.

The commercial data provided by the user, with their express consent, may be processed and incorporated into the corresponding automated files owned and managed by dtscreativo. This is done exclusively to achieve better management, administration, provision, expansion, and improvement of the services that dtscreativo offers to businesses, as well as to tailor commercial actions to business demands, design any new elements configuring the application, and send service updates. To process the commercial data provided by users for purposes other than those mentioned above, dtscreativo must obtain the users’ prior unequivocal consent.

Additionally, the user expressly consents to the commercial data in this application being shared with entities engaged in the same or related activities as dtscreativo, with whom dtscreativo has collaboration agreements to better fulfill the purposes outlined above.

dtscreativo has adapted this website to the requirements of the Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the LOPD Development Regulation. It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, on the protection of natural persons (GDPR), as well as Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

1. DATA CONTROLLER

Controller’s Identity: David Tur Soler
Trade Name: dtscreativo
NIF/CIF: 52947002J
Address: C/José Vergara Ximeno 46B, 12600 Vall de Uxó
Email: david@dtscreativo.es
Activity: Digital Marketing and Sales

For the purposes of the aforementioned General Data Protection Regulation, the personal data you send us through web forms will be treated as “Website Users and Subscribers.”

To process user data, we implement all the technical and organizational security measures established by current legislation.

The user expressly authorizes dtscreativo to send commercial communications, updates, offers, and promotions, as well as advertising for new products or services.

The dtscreativo user may exercise their rights of access, rectification, cancellation, and, if applicable, withdrawal of consent for data transfer at any time by writing to dtscreativo, C/José Vergara Ximeno 46B, 12600 Vall de Uxó, or by sending an email to info@dtscreativo.es

2. PERSONAL DATA WE COLLECT AND HOW WE USE IT

You can use most of our Website without providing us with any Personal Data.

However, it will be necessary to use certain services or make requests through the Website to allow us to attend to your inquiry or request, or send you newsletters or other commercial information that might interest you. Besides the information you must provide, we collect information related to mere browsing on our Website.

The information we request on the Website marked with an asterisk is mandatory. If you do not provide it, we will not be able to offer you the service or product you need.

Below, we detail the Personal Data we process, the purposes for which we use such Personal Data, and the retention period:

1) Customer Service. We process your identifying and contact data to respond to your questions, if you have sent any through the Website regarding product withdrawal or other issues related to our products and services. We record your requests, questions, our responses, and other actions to manage your request. The legal basis for this processing will be our legitimate interest in processing your data to respond to the request.

We will retain all the information for a maximum period of five years after your query or complaint has been resolved.

2) Maintenance and Optimization of Our Website. Your Personal Data will also be used for the maintenance and analysis of our Website to resolve performance issues, improve availability, and protect the Website against fraud.

Our use of your Personal Data for these purposes is necessary in our own legitimate interest and will also be retained for a maximum period of five years.

3) Manage Your Participation in Surveys. Your Personal Data may be processed to communicate with you for conducting surveys to understand your satisfaction and perception regarding dtscreativo’s products and services. We may contact you to ask about your experience and opinion regarding these products or services, but you are free to participate or not in the surveys we propose.

The legal basis for processing in this case is the legitimate interest of dtscreativo to improve its products and customer service. If you do not want us to contact you for these surveys, you can object at any time following the instructions for exercising your rights indicated in this Policy.

4) Sending Newsletters and Commercial Information. We use the email address and other contact data you provided to send you commercial information, including our newsletters, and you will automatically be included in our database. If you no longer wish to receive our emails, you can unsubscribe at any time using the unsubscribe function in each email or by contacting us.

Also, with the same purpose, we may study and consider your characteristics, tastes, and preferences, segmenting users accordingly, which we can combine with information about your browsing, online searches (clicks and views), your configuration on our Website, your requests, and customer service inquiries, as well as your contact history. This information allows us to use different channels to manage relationships and improve the information we send by email or the online advertising we show, which may include personalizing the content of such advertising to match your preferences. We also measure the effectiveness of our campaigns.

The use of your Personal Data for these purposes is based on your explicit consent. We will stop using your data for these purposes once you have opted out of receiving commercial communications from us, or in cases where you have not interacted with the sent communications, within five years, except where we are required by law to retain such Personal Data or where they are retained for another legitimate purpose.

5) Allowing Participation in Sweepstakes, Contests, or Other Promotions. Your identifying and contact Personal Data may be processed to manage our sweepstakes, contests, or other promotions in which you decide to participate.

Some of these promotions have additional rules containing information about how we will use and disclose your Personal Data. We use this information to manage our contractual relationship with you concerning the rules of such sweepstakes, contests, or promotions. In these cases, your data will be deleted when they are no longer necessary for the specific promotional activity, except when used for another additional purpose, in which case the retention periods indicated above must be observed.

3. HOW WE SHARE YOUR PERSONAL DATA

We may need to share Personal Data with third parties to help us provide services and products and to manage our Website. These third parties are:

– dtscreativo, for administrative purposes, to store Personal Data processed through the Website using shared computer systems.
– Service providers, acting as data processors when necessary to provide us with a service or to (help us) provide the service or deliver the product you requested on the Website (including our third-party delivery provider) and to provide data analysis services.
– dtscreativo’s collaborating entities within the activity sectors to carry out joint promotional and marketing activities more interesting for you.

These third parties may be located in Spain, in other countries of the European Economic Area, or anywhere else in the world. When we store Personal Data outside the European Economic Area, we only do so where there are adequate guarantees according to data protection requirements. We ensure an adequate level of protection for the transferred data, requiring service providers to adopt appropriate measures to protect the confidentiality and security of Personal Data.

We may also need to provide Personal Data to law enforcement agencies to comply with any legal obligation or court order.

4. SECURITY OF PERSONAL DATA

We will take appropriate technical, physical, and organizational measures to protect the Personal Data collected through the Website against misuse or accidental, illegal, or unauthorized destruction, loss, alteration, disclosure, acquisition, or access, consistent with applicable privacy and security laws and regulations.

However, no Internet site can be 100% secure, and we are not responsible for unauthorized or unintentional access beyond our control.

Our Website may contain links to other websites. We are not responsible for the privacy practices, content, or security of those other websites, which will not be covered by this Privacy Policy. We advise you to always read the privacy policies of any external website carefully.

5. RETAINING YOUR PERSONAL DATA

We will retain your Personal Data for the time required by law or necessary to fulfill your requests or for any other purposes mentioned in this Privacy Policy. This Privacy Policy mentions the specific retention periods for each of the different purposes. We will take reasonable steps to destroy or anonymize Personal Data when they are no longer necessary for the purposes set out above or after the defined retention period has expired.

6. COOKIES

Much of the information referred to in this Privacy Policy is collected through our use of cookies and similar techniques. Cookies are small text files that contain small amounts of information downloaded and stored on your user device, for example, on your computer, mobile phone, or tablet.

These cookies and similar techniques are sometimes necessary to remember your account settings, language, and country, and they also allow us to measure and analyze your behavior on our Website and show you personalized ads on our Website or third-party websites.

When necessary, we will request your consent to

our use of cookies. For more information about which cookies we use and how we use them, please review our Cookie Policy.

7. SOCIAL MEDIA

You may choose to share information on our Website through social media, such as Facebook or Twitter. This means that the information you share, including your name and preferences, will be visible to visitors to your personal pages. We advise you to read third-party social media privacy policies carefully, as they apply to the processing that such third parties may perform on your Personal Data.

8. MINORS’ PRIVACY

The Website is not intended for use by individuals under 18 years of age. If you are under this age, you are not authorized to browse and use this Website. We do not collect Personal Data from individuals under 18.

9. YOUR RIGHTS OF ACCESS, RECTIFICATION, ERASURE, RESTRICTION OF PROCESSING, OBJECTION, AND DATA PORTABILITY

You can contact us at any time to exercise your rights of access, rectification, erasure, restriction, and objection to processing, and to be free from automated decisions. You also have the right to data portability, meaning you can receive the Personal Data you provided in a structured, commonly used, and machine-readable format, and, if you request, under certain circumstances, we will transfer your Data to another data controller when technically feasible. You also have the right, in certain circumstances, to exercise your right to object to the processing of your Personal Data in specific cases. Still, we may deny such requests if we have compelling legitimate grounds per data protection regulations. Also, if you have consented to our use of your Personal Data, you have the right to withdraw that consent without affecting the lawfulness of the use of such Data before your withdrawal.

To exercise the aforementioned rights, you can contact us at David Tur Soler. C/ José Vergara Ximeno, 46B, La Vall d´Uixó 12600 (Castellón) Spain, or at the following email address: info@dtscreativo.es, attaching a copy of your ID or documentation proving your identity.

Please note that requests that do not meet the requirements established by applicable legislation may need to be re-submitted or ultimately denied. Occasionally, we may have to deny such requests under data protection or other applicable regulations.

Finally, if you want more information about your data protection rights or need to file a complaint, you can contact the Spanish Data Protection Agency, located at Calle Jorge Juan, 6, 28001, Madrid, to safeguard your rights.

10. UPDATES

We will review this Privacy Policy and update it from time to time. Any changes to this Privacy Policy will be posted on our Website, and we will notify you as much as reasonably possible.

11. CONTACT

If you have any other questions, wish to object to our use of your Personal Data, or have a complaint about this Privacy Policy or how we handle your Personal Data, you can email us at info@dtscreativo.es

Question 2

Legal Notice

Accepted Answer

LAW ON INFORMATION SOCIETY SERVICES (LSSI)

The website’s owner, hereinafter RESPONSIBLE, makes this document available to users to comply with the obligations stipulated in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI), BOE No. 166, as well as to inform all users of the website about the conditions of use.

Any person accessing this website assumes the role of user, committing to the rigorous observance and compliance with the provisions set forth herein, as well as any other applicable legal provisions.

The RESPONSIBLE reserves the right to modify any information that may appear on the website without any obligation to forewarn or inform users of such modifications, with the publication on the website being considered sufficient.

IDENTIFICATION DETAILS

Domain Name: www.dtscreativo.es
Trade Name: dtscreativo
Company Name: David Tur Soler
NIF: 52947002J
Registered Address: C/José Vergara Ximeno 46B, 12600 Vall de Uxó
Phone: +34 605 574 028
Email: david@dtscreativo.es

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation, and other elements necessary for its functioning, designs, logos, text, and/or graphics, is the property of the RESPONSIBLE or, if applicable, has a license or express authorization from the authors. All website contents are duly protected by intellectual and industrial property regulations, as well as registered in the relevant public records.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution, and commercialization requires in all cases the prior written authorization of the RESPONSIBLE. Any use not previously authorized is considered a serious breach of the author’s intellectual or industrial property rights.

The designs, logos, text, and/or graphics outside the RESPONSIBLE that may appear on the website belong to their respective owners, who are responsible for any possible disputes that may arise concerning them. The RESPONSIBLE expressly authorizes third parties to redirect directly to the specific contents of the website and, in all cases, to the main website of www.dtscreativo.es.

The RESPONSIBLE acknowledges in favor of its owners the corresponding intellectual and industrial property rights, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility over them, nor endorsement, sponsorship, or recommendation by the same.

For any observations regarding potential breaches of intellectual or industrial property rights, as well as any of the website’s contents, you can do so via the email info@dtscreativo.es.

DISCLAIMER

The RESPONSIBLE disclaims any liability for the information published on its website, provided that this information has been manipulated or introduced by a third party external to it.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of those accessing the page) to carry out certain functions that are considered essential for the correct operation and display of the site. The cookies used are, in any case, temporary, with the sole purpose of making navigation more efficient, and they disappear at the end of the user session. Under no circumstances do these cookies themselves provide personal data, nor will they be used for the collection of such data.

By using cookies, it is also possible that the server where the web is located recognizes the browser used by the user to make navigation easier, allowing, for example, access to users who have registered previously to areas, services, promotions, or contests reserved exclusively for them without having to register on each visit.

Cookies can also be used to measure the audience, traffic parameters, control the progress, and the number of entries, etc., being technically dispensable cookies but beneficial to the user. This website will not install dispensable cookies without the prior consent of the user.

The user has the possibility to configure their browser to be alerted to the reception of cookies and to prevent their installation on their computer. Please consult the instructions of your browser for more information.

Link Policy

From the website, you may be redirected to content from third-party websites. Since the RESPONSIBLE cannot always control the contents introduced by third parties on their respective websites, it does not assume any responsibility for such content. In any case, it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality, or public order, proceeding to the immediate removal of the redirection to said website and informing the competent authorities of the content in question.

The RESPONSIBLE is not responsible for the information and content stored, including but not limited to forums, chats, blog generators, comments, social networks, or any other means that allow third parties to publish content independently on the RESPONSIBLE’s website. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it makes itself available to all users, authorities, and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, third-party rights, or morality and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to ensure it functions correctly. In principle, correct functioning can be guaranteed 365 days a year, 24 hours a day. However, the RESPONSIBLE does not rule out the possibility of certain programming errors, or that force majeure, natural catastrophes, strikes, or similar circumstances could occur, making access to the website impossible.

IP Addresses

The website servers can automatically detect the IP address and domain name used by the user. An IP address is a number assigned automatically to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data to obtain only statistical measurements that enable the number of page impressions, the number of visits made to web servers, the order of visits, the access point, etc.

APPLICABLE LAW AND JURISDICTION

For the resolution of all disputes or issues related to this website or the activities developed therein, Spanish legislation will be applied, to which the parties expressly submit, with the Courts and Tribunals closest to Valencia being competent for the resolution of all conflicts arising or related to its use.

Question 3

Cookie Policy

Accepted Answer

In accordance with Spanish legislation on the use of cookies as stipulated in Royal Decree-Law 13/2012 of March 30, which transposes the European directive “e-Privacy” 2009/136/EC, we inform you that this website “www.dtscreativo.es”, hereinafter dtscreativo, uses cookie files for its operation; most of which are necessary for the proper functioning of this Website. The user can choose not to accept them or configure their browser to block and, if necessary, delete them.

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about a user’s browsing habits or their equipment, and depending on the information they contain and the way you use your equipment, they can be used to recognize the user.

Most browsers accept cookies as standard and, regardless of them, allow or prevent temporary or stored cookies in the security settings.

Without your express consent –by activating cookies in your browser– dtscreativo will not link the stored data with your personal data provided at the time of registration or purchase.

The user can prevent the generation of Cookies by selecting the corresponding option in their browser:

– For Mozilla Firefox browser, click [here](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences).
– For Chrome browser, click [here](https://support.google.com/chrome/answer/95647?hl=en).
– For Internet Explorer browser, click [here](https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies).
– For Safari browser, click [here](https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac).

What types of cookies does this website use?

Technical Cookies: These allow the user to navigate through a website, platform, or application and use the different options or services that exist on it, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound, or sharing content through social networks.

Personalization Cookies: These allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal such as the language, the type of browser through which they access the service, the regional configuration from where they access the service, etc.

Analysis Cookies: These are either processed by us or by third parties, allowing us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the offered service. To do this, we analyze your browsing on our website to improve the offer of products or services that we offer you.

Advertising Cookies: These, either processed by us or by third parties, allow us to manage the offer of advertising spaces on the website as effectively as possible, adapting the content of the ad to the content of the requested service or the use made of our website. To do this, we can analyze your browsing habits on the Internet and show you advertising related to your browsing profile.

Behavioral Advertising Cookies: These allow the management, in the most effective way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application, or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Third-party Cookies: The dtscreativo website may use third-party services that, on behalf of dtscreativo, collect information for statistical purposes, use of the Site by the user, and for the provision of other services related to the Website’s activity and other Internet services.

The User expressly accepts, by using this Site, the treatment of the information collected in the manner and for the purposes mentioned above. They also acknowledge knowing the possibility of rejecting the processing of such data or information by rejecting the use of Cookies by selecting the appropriate settings for this purpose in their browser. Although this option to block Cookies in your browser may not allow you to use all the functionalities of the Website fully.

If you have any questions about this cookie policy, you can contact dtscreativo at info@dtscreativo.es.

Question 4

Consent for the processing of personal data

Accepted Answer

David Tur Soler is responsible for processing the personal data of the User and informs that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR), providing the following information regarding the treatment:

Purpose of Processing

– Legitimate interest of the controller: To maintain a commercial relationship.
– Consent of the data subject: To send communications about products or services.

Data Retention Criteria

Data will be retained as long as there is a mutual interest in maintaining the purpose of the treatment. When it is no longer necessary for such purposes, the data will be deleted with appropriate security measures to ensure the pseudonymization or total destruction of the data.

Data Communication

The data will not be communicated to third parties, except as required by law.

User Rights

– Right to withdraw consent at any time.
– Right of access, rectification, portability, and deletion of their data and to restrict or oppose its processing.
– Right to lodge a complaint with the Supervisory Authority (www.aepd.es) if they consider that the processing does not comply with current regulations.

Contact Information to Exercise Your Rights

Postal Address:
David Tur Soler
C/José Vergara Ximeno 46B
12600 Vall de Uxó

Email:
david@dtscreativo.es

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1. DATA CONTROLLER

2. PERSONAL DATA WE COLLECT AND HOW WE USE IT

3. HOW WE SHARE YOUR PERSONAL DATA

4. SECURITY OF PERSONAL DATA

5. RETAINING YOUR PERSONAL DATA

6. COOKIES

7. SOCIAL MEDIA

8. MINORS’ PRIVACY

9. YOUR RIGHTS OF ACCESS, RECTIFICATION, ERASURE, RESTRICTION OF PROCESSING, OBJECTION, AND DATA PORTABILITY

10. UPDATES

11. CONTACT

IDENTIFICATION DETAILS

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

DISCLAIMER

APPLICABLE LAW AND JURISDICTION

What types of cookies does this website use?

Data Retention Criteria

Data Communication

User Rights

ATENCIÓN AL CLIENTE

1. RESPONSABLE DEL TRATAMIENTO DE TUS DATOS PERSONALES

2. QUÉ DATOS PERSONALES RECOPILAMOS Y CÓMO LOS UTILIZAMOS

3. CÓMO COMPARTIMOS SUS DATOS PERSONALES

4. SEGURIDAD DE DATOS PERSONALES

5. CONSERVAR SUS DATOS PERSONALES

6. COOKIES

7. REDES SOCIALES

8. PRIVACIDAD DE MENORES

9. SUS DERECHOS DE ACCESO, RECTIFICACIÓN, SUPRESIÓN, LIMITACIÓN AL TRATAMIENTO, OPOSICIÓN Y PORTABILIDAD DE DATOS

10. ACTUALIZACIONES

11. CONTACTO